Terms & Conditions

General rules

O presente documento estabelece os Termos e Condições Gerais pelas quais se rege a utilização do site wttportugal.pt.
Access to the Site by its users presupposes and implies full knowledge and acceptance of these Terms of Use.
Please note:

1- These conditions are subject to change at any time and without notice.

2- It is the user’s responsibility to regularly check our Conditions before ordering the products/services in case there have been changes.

3- If you do not agree with these Conditions, do not use or access this site. Use of our website constitutes your agreement to follow and be bound by these Conditions.

4- If you have any questions regarding the Conditions, please contact us before proceeding.

5- You agree that if you breach these Conditions, you will be responsible for all costs and expenses resulting from such breach, including legal representatives’ fees (where applicable). You will remain liable if someone uses your customer account and/or personal information unless you can prove that such use was fraudulent.

Identification of the Holder

The website wttportugal.pt is intended for the dissemination and commercialization of services and products WTT, Unipessoal Lda., based in Figueiró dos Vinhos- Pombal, with VAT number 516929810.

For any clarification related to this website or these General Conditions of Use and Contracting, Wtt can be contacted via email: geral@wttportugal.pt.

Links to third party websites

We may provide links on our website to websites of other companies, whether or not they are affiliated. We cannot give any guarantee that products you purchase from third-party sellers through our website or from companies to which we provide a link on our website will be of satisfactory quality. This information does not affect your legal rights against the third party seller.

Written communications

By using our website, you accept that communications between the parties are electronically. We will contact you by email or provide you with information by posting it on our website. For contractual purposes, you agree to these electronic means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with legal requirements.


The experiences may presuppose the verification of certain conditions and requirements regarding the person(s) who enjoy them, such as minimum age, health status, good physical or psychological conditions or other requirements.

Atmospheric conditions and technical unforeseen events

1- The performance of certain experiments may depend on the verification of favorable atmospheric conditions. If any experience is canceled due to weather conditions, it will be booked based on the partners’ availability.

2- The risks inherent to the provision/performance of the experiences, as declared to Wellness Travel Therapyby all the experience providers, are covered by insurance in the amounts required by law, contracted by the suppliers of products and services related to the experiences. The existence of the aforementioned insurances does not affect the obligation of customers to guarantee, expressly and under their exclusive responsibility, that they have all the physical and mental conditions to carry out the experiments.

3- Customers must scrupulously comply with all the rules of prudence related to their performance, especially in sports activities and in activities called “risk”, and must fully follow all instructions, rules and indications that are provided by the providers of the experiences, being that the realization of the same always presupposes the acceptance of all the risks inherent to them by the customers.

Total Agreement

These terms and conditions, and any document expressly referred to, represent the entire agreement between us regarding the subject matter of any contract and supersede any prior agreement, understanding or agreement between us, whether oral or in writing.
Each of us acknowledges that, in entering into a contract, neither of us relied on any representation, undertaking or promise given by the other or implied anything said or written in negotiations between us prior to such contract, except as expressly stated. in these terms and conditions.

Law and Jurisdiction

The Portuguese courts will have non-exclusive jurisdiction over any claim arising out of or in connection with a visit to our website. These terms of use are governed by Portuguese law.

Consumer dispute arbitration centers of generic competence

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Contact: Residence: Faculdade de Direito da Universidade Nova de Lisboa – Campus de Campolide – 1099-032 Lisboa. Telephone: 213 847 484. E-mail: cniacc@fd.unl.pt.

CICAP – Centro de Informação de Consumo e Arbitragem do Porto
Contacts: Residence: Rua Damião de Góis, nº 31, Loja 6 – 4050-225 Porto. Telephone: 225 508 349 / 225 029 791. Fax: 225 026 109. E-mail: cicap@cicap.pt.

CACCDC – Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Contact: Residence: Av. Fernão Magalhães, nº 240, 1º – Coimbra. Telephone: 239 821 690. Fax: 239 821 690. E-mail: geral@centrodearbitragemdecoimbra.com.

CACCL – Centro de Arbitragem de Conflitos de Consumo de Lisboa
Contact: Address: Rua dos Douradores, nº 116, 2º – 1100 – 207 Lisboa. Telephone: 218 80 70 30. Fax: 218 807 038. E-mail: director@centroarbitragemlisboa.pt / juridico@centroarbitragemlisboa.pt.

More information on the Consumer Portal